Welcome to SwimTech, a swimming pool service management app provided by Stratus One ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and related services.

1. Information We Collect

We collect information you provide directly to us when you use SwimTech, including:

• Personal Information: Name, email address, phone number, and address provided when you sign up or request services.
• Service-Related Information: Details about your swimming pool service requests, schedules, or preferences.
• Device Information: Technical data such as your device type, operating system, and IP address, collected automatically when you use the app.

We do not collect payment information through the app, as there are no in-app purchases.

2. How We Use Your Information

We use your information to:

• Provide, manage, and improve our swimming pool services and the SwimTech app.
• Communicate with you about your service requests, appointments, or updates.
• Respond to your inquiries or support requests.
• Ensure the app functions properly and enhance your user experience.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

• Service Providers: With trusted third parties who assist us in operating the app (e.g., hosting or technical support), under strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process (e.g., a court order).
• Business Transfers: In connection with a merger, acquisition, or sale of our business assets.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You may update or correct your personal information through the app or by contacting us at info@stratusone.org. You can also delete your account by reaching out to us, though some data may be retained as required by law or for legitimate business purposes.

6. Children’s Privacy

SwimTech is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website (stratusone.org) with the “Last Updated” date revised. Please review it periodically.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Stratus One
info@stratusone.org